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Crisis Response, Reputation and Conduct
38
Crisis Communications and the Reputation Lens
Welcome
Authors
Live Analytics Lab
Syllabus
I : Business Environment and Regulatory Framework
Foundations of the Business Environment
1
What Is the Business Environment?
2
PESTEL: Social and Technological Factors
3
PESTEL: Environmental and Legal Factors
India’s Regulatory Architecture
4
India’s Regulatory Landscape
5
Securities and Exchange Board of India: Capital Markets and Investor Protection
6
Competition Commission of India and Anti-Trust Oversight
II : General Business Law for Managers
The Indian Contract Act in Practice
7
Offer and Acceptance: The Meeting of Minds
8
Consideration and Capacity to Contract
9
Free Consent and Void or Voidable Agreements
10
Clause Clinic: Diagnosing a Vendor Agreement
Company Law Essentials
11
Company Law Basics: Incorporation and Company Types
12
Directors’ Duties and Corporate Governance Basics
Competition, Consumer and Intellectual Property Law
13
Competition Law and Anti-Trust Conduct
14
Consumer Protection and Intellectual Property Fundamentals
III : Business Ethics and Ethical Reasoning
Foundations and Normative Frameworks
15
Why Ethics in Business? Framing the Dilemma
16
Consequentialism: Outcomes and Utilitarian Reasoning
17
Deontology: Duties, Rights and Rules
18
Virtue Ethics: Character and Practical Wisdom
Stakeholders and Conflicts of Interest
19
Stakeholder Theory
20
Conflicts of Interest in Organisational Life
Organisational Pressure and Emerging Dilemmas
21
Whistle-Blowing Under Organisational Pressure
22
Ethics in the Age of Artificial Intelligence: Algorithmic Decisions
IV : Corporate Governance and Board Accountability
The Agency Problem and Board Structure
23
The Agency Problem: Owners, Managers and Misaligned Incentives
24
Board Structure and the Role of the Board
25
Independent Directors and Independence Criteria
Committees, Codes and Accountability
26
Board Committees: Audit, Nomination and Remuneration
27
SEBI Listing Obligations and Disclosure Requirements
28
Shareholder versus Stakeholder Models of the Firm
V : ESG, Sustainability and Responsible Business
The ESG Framework and Disclosure
29
The Environmental, Social and Governance Framework
30
Business Responsibility and Sustainability Reporting
31
Data Sprint: Scoring a Real BRSR Disclosure
Climate, Carbon and Credible Claims
32
Climate Risk as a Business Issue
33
Carbon and the Net-Zero Transition
34
Greenwashing and the Integrity of ESG Claims
VI : Integrated Cases in Governance and Ethics
Anatomy and Analysis of a Corporate Crisis
35
Anatomy of a Corporate Crisis
36
Crisis Response: The Legal Lens
37
Crisis Response: The Ethics and Governance Lens
Crisis Response, Reputation and Conduct
38
Crisis Communications and the Reputation Lens
39
Designing a Code of Conduct
Building the Governance Operating Model
40
Board Oversight and the ESG Committee
41
Grievance Mechanisms and Whistle-Blower Protection
References
Crisis Response, Reputation and Conduct
38
Crisis Communications and the Reputation Lens
38
Crisis Communications and the Reputation Lens
37
Crisis Response: The Ethics and Governance Lens
39
Designing a Code of Conduct